The goal of the joint project is to develop an acoustic dialog system in order to implement the possibilities of artificial intelligence for human-computer communication in advisory activities in the everyday life of a call center or travel agency and to make it usable as a practical application. In the process, the conversations are automatically analyzed afterwards and supplemented with a sentiment analysis as well as semantically appropriate assistance is offered during the conversation.

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The project is funded by the European Regional Development Fund (ERDF) and the state of Lower Saxony.